IMPORTANT INFORMATION
THE BRIEFING
Your briefing will take place the night before your Tour. It will be in your hotel, depending on your confirmation email details. We coordinate all these details according to the information you will give us.
CAN I STORE MY LUGGAGE AT MY HOTEL?
Of course! During the Machu Picchu Tour your main luggage can be store at your hotel. All hotels and hostels offer this service in Cusco and throughout Peru.
HOW TO PAY?
You need to make a deposit of 50% of the tour to be able to reserve the tour to Machupicchu.
What about the Balance?
If you would like to avoid the high credit card fees in Peru, you may pay in cash at our office (US dollars or Peruvian soles) here in Cusco. There are many ATMS within the historical center to withdraw money. You can also pay by VISA or PAYPAL online but you will have to pay a 5.5% service fee, charged by VISA and PAYPAL. To pay your balance through PAYPAL, you need to log into your PAYPAL account and use our email address.
HOW DO I QUALIFY FOR THE STUDENT DISCOUNT?
According to Peruvian Law, you must be under 18 years of age at the time of your trek or tour to Machu Picchu (students 18 & above need student cards). For example: if you book a trek at the age of 17 but you turn 18 before you do your trek, you must have a valid university ID card to qualify for the student discount.
University students must provide a copy of their ID card showing a photo, University name and card expiration date. Cards must be valid for the current academic year only.
All students from 11 to 17 years, the discount is $30 USD.
For children from the age of 2 to 11 the discount is $40 USD.
Children from the age of 0 to 2 are free.
All students must provide a copy of their passport at the time of their booking to get the student discount.
Send us a copy at info@samtravelperu.com
MAY I CHANGE THE DEPARTURE DATE AFTER THE TICKETS HAVE BEEN BOUGHT?
Unfortunately, the answer is no. Once the tickets have been bought the government does not allow any changes, so we can’t change any departure date after the tickets has been bought. Tickets are also not transferable nor refundable.
*** If you cancel your Machu Picchu Tour, the deposit is not refundable at all!
DO I NEED MY ORIGINAL PASSPORT FOR THE MACHU PICCHU TOUR?
ABSOLUTELY! You have to bring your original passport and it is very important that it is the same passport number you sent to us to book your entrance to Machu Picchu, train ticket, other entrances and reservations. The rangers will check when you enter Machu Picchu. The train company will also check your passport before allowing you to board the train.
In case you are renewing your passport or changing your name, go ahead and send us your old passport information to secure your permit, and we can change it when you get your new passport number or updated your name for a fee of $25 per person. We must have a copy of your old and new passport to make the change. Before you change your passport keep a copy of your old one.
If you do not wish to pay this fee you will need to bring both passports to Peru with you. You can enter Peru with your new passport but you will need to show both passports, old and new to be to enter into Machu Picchu or the train. If you do not have both you will not be allowed to enter into Machu Picchu or get on the train. They are very strict about this here!!
WHAT IS THE WEATHER LIKE IN THE MACHU PICCHU TOUR?
The weather is very unpredictable and it’s difficult to foresee. We recommend you to bring a warm jacket for early morning and rain poncho in case of a rain shower.
ARE WE DROPPED AT OUR HOTEL AFTER THE MACHU PICCHU TOUR?
Absolutely! Included in our packages is dropping you off at your hotel on the return from your trek or tour. If you have booked your hotel in the Sacred Valley like Ollantaytambo or Urubamba, we will drop you there too!
If you spend the night at Ollantaytambo before the trek, we will pick you up there.
TIPPING
If you’re happy with the services provided, a tip – though not compulsory – is appreciated.
While it may not be customary in your country, it’s of great significance for the people who will take care of you during the tour. It inspires excellent service and is an entrenched feature of the tourism industry across many Cuzco Peru Travel destinations. Of course you are free to tip as much as you feel appropriate, depending on your perception of the quality and the length of your tour. Remember, a tip is not compulsory and should only be given when you receive excellent service.
Max. altitude:
1500 m.s.n.m
Transportation:
Bus, Van, Train
Difficulty:
Challenging
Duration:
4 days
$ 360 USD
